Orders are processed pending availability and credit verification. Orders placed on Friday after 5 PM US PST (US PacificTime) will begin processing on the following Monday. Accessory Hut will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information for credit verification. Delivery and Shipping time does not include Weekends or Holidays.
Shipping carrier may vary depending on warehouse availability of item(s). Most orders ship within 3 business days and you will receive an email with tracking when your order ships.
REFUNDS
Refunds are processed by Accessory Hut within 7 business days. Please allow your financial institution an additional 7 to 10 business days to post to your account.
- Merchandise must be returned within 14 days of delivery - you will not be able to create/submit an RMA after 14 days.
- Merchandise must not be worn, altered, or washed.
- Merchandise must have all tags attached and be returned in original packaging.
- Some items from Accessory Hut ship with an attached security tag.
- Merchandise returned without the original security tag, or a damaged security tag, may result in a delayed refund or may not qualify for a refund.
- Footwear must include the original shoe box in its original condition, without postal labels. Shoe box fees are charged when footwear is returned in a damaged shoe box, or without the original shoe box.
- Please Note: Shipping and handling charges are not refundable. Packages that arrive COD will be denied.
- Final Sale items may not be returned.
RETURNS HOW-TO
Please follow these steps to return an item
- Select 'RMA from your 'My Accessory Hut' account
- Please send your return to the address listed on your packing slip
- Ship your package using a trackable, insured shipping method. Accessory Hut cannot accept responsibility for packages we do not ship. Please keep the tracking details for your records.
- Login into you ‘My Accessory Hut’ and select 'RMA' to enter your return tracking number.
- You will receive an email once your return has been processed. Please allow 5 business days from the time we receive your return for it to be processed.
NEED A DIFFERENT SIZE/COLOR?
In order to serve you most efficiently, we do not offer merchandise exchanges. You'll get the right size or color fastest if you simply place a second order. Once we receive your return, we'll process a refund.
REFUNDS & PROCESSING TIME
If your package arrives at Accessory Hut within the 15-day timeline specified above, your refund will be processed in the original form of payment within 5 business days. You will be notified via email to the address listed on your account when this transaction has taken place. Your banking institution may require additional days to process and post this transaction to your account once they have received the information from Accessory Hut.